Skopje

Technical Solution Engineer D365 ERP (f/m)

Company SOS Children's Villages International

City Skopje

Category IT

Number of open positions 1

Application deadline 2 April, 2023

Date of publication 11 January, 2023

Полно Работно Време

SOS Children’s Villages International https://www.sos-childrensvillages.org/ is the umbrella organization for the global federation of SOS Children’s Villages which help children without parental care and families in difficult living conditions through services in care, education, health and emergency relief, and advocacy for children’s rights.

Purpose of the job

The International Service Team for their integrated ERP applications is responsible for the administration, further development and servicing of the D365 modules and all related products. This team consists of business and systems analysts who are experts in their respective applications and work together in a cross-functional international team.

To strengthen this powerful team, the Technical Solution Engineer D365 ERP shall support the team by providing technical support on the Azure Platform in LCS and the entire CDS environment. This is to ensure that all customers in the federation always have secure access to all our productive and test environments.

The Technical Solution Engineer D365 ERP is responsible for a stable and functional Microsoft Dynamics 365 ERP environment. Ensures system / services / application operations, availability, security and stability within our SOS Microsoft Tenant for all affected SOS co-workers.

Tasks and Responsibilities

D365 environment Management
All aspects of the D365 Lifecycle Services process
Deployment Management
User / License Administration and Reporting
Management of D365 Azure subscription
Management of Cloud-hosted environments in Lifecycle Services (LCS)
System load analysis
DevOps pipeline management and source code deployment process
Collaboration and alignment with the software testing and Quality Assurance unit
Release management
Database management (updates, copies etc)
Manage Dataverse Integration Model
Maintain and Manage Virtual Entities
Coordination and Cooperation with Avanade Managed Service Center India
Incident management / Service Desk 1st and 2nd Level Support within GSC
Process and system documentation

Requirements

Bachelor degree in IT / engineering or similar field of expertise
Strong background on MS portfolio in particular D365
Minimum of 5 years of experience in Expertise in MS Azure, DevOps and LCS
Fluent in English and developed communication skills
Microsoft certifications are desirable
Strong analytic thinking
Feeling for intercultural differences

Offer

A diverse range of interesting tasks in a leading INGO multicultural working environment
As a responsible employer they provide a range of training schemes and encourage educational enhancement
A salary that will be commensurate with experience and qualifications, work contract on indefinite term
13th salary, private health insurance, hybrid work model

If you are interested in this position, please send your detailed application in English.

Application Form

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